Zimbra Collaboration 8.8 blank screen after install
After installing Zimbra Collaboration 8.8 or upgrading from previous version you may get blank screen in some cases when accessing your management URL or Web interface.
In our example we are using mysite.com smtp domain with server named mail.mysite.com
Troubleshooting
In the nginx log file you will see following entries
cat /opt/zimbra/log/nginx.log ............client closed connection while waiting for request, client:..............
There is 2 ways this issue can be fixed
Fix #1
There was some changes made by Zimbra to the way nginx behaves with new version 8.8. This is how we fixed this problems.
su zimbra zmprov md mysite.com zimbraVirtualHostname mail.mysite.com zimbraVirtualIPAddress "zimbra server ip address" cd libexec/zmproxyconfgen zmproxyctl restart
Fix #2
zmprov ms `zmhostname` +zimbraServiceEnabled service zmprov ms `zmhostname` +zimbraServiceEnabled zimbra zmprov ms `zmhostname` +zimbraServiceEnabled zimbraAdmin zmprov ms `zmhostname` +zimbraServiceEnabled zimlet zmcontrol restart
After this steps you should be able to access your management interface at https://mail.mysite.com:7071 and web interface at https://mail.mysite.com
Blank screen Zimbra Version 8.6
In case you get blank screen with Zimbra version 8.6 patching may be required. Path 14 fixed issue in our case